Privacy Policy for Gables Bark & Learn
Introduction
Welcome to Gables Bark & Learn. We are committed to protecting the privacy of our clients and visitors to our online platform. This Privacy Policy outlines how Gables Bark & Learn collects, uses, maintains, and discloses information collected from users (each, a "User") of our website and services.
Information We Collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register for a class, subscribe to a newsletter, fill out a form, or interact with other activities, services, features or resources we make available on our online platform.
- Personal Data: This may include your name, email address, phone number, physical address, and details about your pet(s) (e.g., name, breed, age, behavioral history relevant to our training services). This information is collected when you voluntarily submit it to us, for example, when signing up for classes, consultations, or our mailing list.
- Non-Personal Data: We may collect non-personal identification information about Users whenever they interact with our online platform. Non-personal identification information may include the browser name, the type of computer or device and technical information about Users' means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.
How We Use Collected Information
Gables Bark & Learn collects and uses Users' personal information for the following purposes:
- To process registrations and provide services: We use the information you provide to manage your class registrations, schedule in-home training sessions, provide consultations, and deliver the pet training and related services you request.
- To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our online platform.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order or service. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our online platform.
Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and our online platform or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. For dog walking and pet sitting referrals, we will only share your contact information with trusted third-party service providers directly relevant to your requested service, and only with your explicit consent.
Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Gables Bark & Learn aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data from us.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
Gables Bark & Learn has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our online platform. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this online platform and our services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our online platform. Your continued use of the online platform following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Gables Bark & Learn
3870 Southwest 8th Street, Suite 305
Miami, Florida, 33134
United States